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SaaS Dormancy Band, Stranded-User Churn & Seller Burn Benchmarks
2,291,344,042 stranded users across 4 dormancy bands (implied 1.43x-2.47x ARR bands).
Stranded Users Indexed
2,291,344,042
Cohort Sample Size
101,178
MX-Verified Owners
6,226
Studio Buyers Indexed
14
Cohort Breakdown (offmarketsaas-db.items)
| dormancy band | assets | stranded users | avg dormant months | implied arr multiple | avg zero dollar score | total burn usd |
|---|---|---|---|---|---|---|
| 48m+_deep_dormant | 61,887 | 1,002,553,234 | 100.3 | 1.43 | 45.5 | 532,629 |
| 15_to_29m_mid_dormant | 20,743 | 698,009,676 | 21.7 | 2.08 | 40.4 | 119,471 |
| 30_to_47m_mature_dormant | 18,546 | 590,781,132 | 37.6 | 1.77 | 42 | 131,338 |
| 0_to_14m_recent | 2 | 0 | 7 | 2.47 | 49 | 0 |
Citation & Dataset Provenance
Shinn Company LLC (2026-11-14). "SaaS Dormancy Band, Stranded-User Churn & Seller Burn Benchmarks" [Benchmark, n=101,178]. 2,291,344,042 stranded users across 4 dormancy bands (implied 1.43x-2.47x ARR bands). SHA-256: b609467c632aa866eb585ea327a367ebe349745df3de3ebb3da3d7fde769a6d6. Source: https://offmarketsaas.com/benchmarks/saas-churn-and-dormancy-band-benchmarks
SHA-256: b609467c632aa866eb585ea327a367ebe349745df3de3ebb3da3d7fde769a6d6